• Context Help

    If you lose your way inside our Control Panel, the very first thing you should do is push the Help button, which is present on each page. A pop-up menu will show up. It offers elaborate information about all the actions that you can perform on that particular page. Each pop-up menu opens on the very same page so that you can swiftly get back to your work.

  • Video Tutorials

    We have an extensive array of instructional video clips explaining how to work with our web hosting Control Panel. They’re meant for those of you who want to see how things are getting done instead of only reading articles. Thus, anyone can swiftly find their way around our hosting Control Panel by merely watching our step-by-step educational videos.

  • F.A.Q.

    If you can’t find the answer you are looking for, take a peek at our extensive FAQ section, which contains questions asked by real customers and offers practical solutions. We frequently update our Frequently Asked Questions section with new entries in an attempt to cover all the innovations and new additions to our hosting platform.

  • Ticketing System

    If you still can’t discover the answer you need in the FAQ database either, you can contact our great team of client support engineers available 24-7 and eager to assist you with any query. Each support ticket you send will be replied to in less than sixty minutes (the average response time is about twenty minutes), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 233566

Sales Lines Working Hours:
Monday to Friday:
10.00 AM – 12.00 AM GMT/UK
05.00 AM – 07.00 PM EST/USA
06.00 PM – 08.00 AM EST/AU

email: support@propersupport.com

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com