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Context Help

If you feel lost inside our web hosting Control Panel, the first step you should take is to click the Help button, which is present on each page. A pop-up window will open. It offers in-depth info about all the actions that you can perform on the page in question. Each pop-up menu shows up on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a rich assortment of instructional videos demonstrating how to use our hosting Control Panel. They're created for those of you who would like to see how things are getting done rather than only reading articles. Thus, everyone can quickly become familiar with our web hosting Control Panel by simply watching our step-by-step educational videos.

F.A.Q.

If you can't find the solution you are looking for, take a glimpse at our comprehensive FAQ section, which comprises questions asked by real individuals and offers real solutions. We constantly update our FAQ database with new articles in order to encompass all the new additions and innovations associated with our platform.

Ticketing System

If you still can't discover the solution you searching for in the Frequently Asked Questions section either, you can touch base with our excellent team of customer support engineers available 24x7 and eager to assist you with any question. Each support ticket you submit will be replied to within sixty minutes (the average support ticket response time being about 20 minutes), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 233566

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com